:root{color-scheme:light dark;--bg:#f5f3ed;--panel:#fffdfa;--text:#292c28;--muted:#70736b;--line:#dedfd5;--accent:#526847;--gold:#987340;--soft:#edf0e6}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font:15px/1.5 system-ui,-apple-system,sans-serif}header{height:92px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 32px;background:var(--panel)}header strong{display:block;font-size:18px;font-weight:500}.brand{font-size:11px;letter-spacing:.17em;color:var(--gold)}button,input,textarea,select{font:inherit}button{cursor:pointer;border:1px solid var(--line);border-radius:30px;background:var(--panel);color:var(--text);padding:9px 17px}button:hover{border-color:var(--accent)}button:disabled{opacity:.5;cursor:wait}.primary{background:var(--accent);border-color:var(--accent);color:#fff}input,textarea,select{border:1px solid var(--line);border-radius:12px;padding:11px;background:var(--panel);color:var(--text);width:100%}label{display:block;font-size:13px;color:var(--muted)}h1{font:52px/1.13 Georgia,serif;letter-spacing:-.03em}h2{font-size:20px;margin:8px 0 20px;font-weight:550}p{margin:0 0 16px}.eyebrow{font-size:10px;letter-spacing:.14em;color:var(--gold);font-weight:650}.muted,#connection,.toolbar span{color:var(--muted);font-size:12px}#login{max-width:1100px;margin:100px auto;display:grid;grid-template-columns:1.2fr 1fr;gap:90px;padding:24px}.welcome{padding:20px}.rule{height:1px;background:var(--line);margin:34px 0}.card{border:1px solid var(--line);border-radius:24px;padding:32px;background:var(--panel);box-shadow:0 12px 40px #00000006}.card label{margin:18px 0}.card button{width:100%;margin:7px 0}.card p{font-size:13px}#desk{display:grid;grid-template-columns:320px minmax(360px,1fr) 250px;min-height:calc(100vh - 92px)}.inbox{border-right:1px solid var(--line);padding:24px 18px}.toolbar{display:flex;gap:12px;align-items:center;justify-content:space-between}.toolbar h2{margin:0}.search{margin:22px 0 16px}.search input{margin-top:6px}.filters{display:flex;gap:5px;flex-wrap:wrap;margin-bottom:20px}.filters button{font-size:11px;padding:7px 10px}.filters .active{background:var(--accent);color:white}.ticket{width:100%;border-radius:14px;text-align:left;margin-bottom:8px;padding:16px}.ticket strong{display:block}.ticket small{display:block;margin-top:8px;color:var(--muted)}.ticket.selected{background:var(--soft);border-color:var(--accent)}.conversation{background:var(--panel);min-width:0}.thread-head{padding:25px 28px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:20px;align-items:center}.thread-head label{max-width:220px}.thread-head h2{margin:0}.thread-head p{margin:0 0 4px}#messages{padding:24px;min-height:300px;max-height:calc(100vh - 430px);overflow:auto}.message{max-width:85%;border:1px solid var(--line);border-radius:18px;padding:16px 18px;margin:0 0 16px;white-space:pre-wrap;overflow-wrap:anywhere}.message.support{margin-left:auto;background:var(--soft)}.message small{display:block;color:var(--muted);font-size:11px;margin-bottom:7px}.message img{max-width:100%;max-height:230px;border-radius:10px;cursor:zoom-in;display:block;margin-top:10px}#reply{padding:20px 28px;border-top:1px solid var(--line)}#reply textarea{resize:vertical;margin:8px 0 12px}.file-button{border:1px solid var(--line);border-radius:24px;padding:9px 14px;cursor:pointer}.file-button input{width:1px;height:1px;opacity:0;position:absolute}.context{padding:28px 22px;border-left:1px solid var(--line)}.context h2{font-size:17px}.context dt{font-size:11px;color:var(--muted);margin-top:20px}.context dd{margin:4px 0 0;overflow-wrap:anywhere}.context .muted{margin-top:35px}#empty{text-align:center;max-width:340px;margin:150px auto;padding:20px;color:var(--muted)}.empty-icon{font-size:45px;color:var(--gold)}#notice{position:fixed;bottom:18px;left:50%;transform:translateX(-50%);background:var(--text);color:var(--panel);border-radius:14px;padding:12px 20px;max-width:90%;display:none}#notice.visible{display:block}dialog{max-width:90vw;border:1px solid var(--line);border-radius:18px;background:var(--panel);color:var(--text)}dialog::backdrop{background:#0009}dialog img{display:block;max-width:80vw;max-height:80vh;margin-top:12px}.mobile{display:none}#attachment-preview img{max-height:80px;max-width:100px;margin-right:10px}[hidden]{display:none!important}@media(prefers-color-scheme:dark){:root{--bg:#151713;--panel:#1d201b;--text:#eeeee6;--muted:#a8ad9f;--line:#383e32;--accent:#667e55;--gold:#d2b27c;--soft:#293323}}@media(max-width:1100px){#desk{grid-template-columns:290px 1fr}.context{display:none}}@media(max-width:700px){header{padding:0 18px;height:80px}#connection{display:none}#login{display:block;margin:20px auto}.welcome{padding:0 10px}h1{font-size:36px}#desk{display:block}.conversation{display:none}body.reading .inbox{display:none}body.reading .conversation{display:block}.mobile{display:block}.thread-head{flex-wrap:wrap;padding:18px}.thread-head label{max-width:100%}#messages{max-height:55vh;padding:16px}#reply{padding:16px}.toolbar{flex-wrap:wrap}.toolbar span{display:none}}